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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of sarah solis

sarah solis

October 9, 2026

5  out of  5
rating by sarah solis
"Kim is so wonderful and so efficient!! She knows her job very well! I will recommend her to other customers."
We responded:
"Thank you so much, Sarah! Kim is a wonderful part of our team, and we’re lucky to have her. Thank you for being a valued customer of our agency. We look forward to helping you again!"
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Caleb V

September 28, 2026

5  out of  5
rating by Caleb V
"Great people, shared a ton of information/ answered all my questions and very affordable!."
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Karthik Radhakrishna

September 28, 2026

5  out of  5
rating by Karthik Radhakrishna
"Worked with Betty on home and auto coverage quotes. She was very helpful in customizing the coverages and walked me through the process effectively. I had a great experience working with the agent. Highly recommended."
We responded:
"Thank you, Karthik! Betty is fantastic at making sure coverage fits each customer’s needs, and I’m so glad you had the chance to work with her. Thank you for the take the time to leave us a review! We appreciate you!"
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Thomas Torrez

September 25, 2026

5  out of  5
rating by Thomas Torrez
"Tania was a great help finding a good price in auto insurance."
We responded:
"Thank you, Thomas! Finding a good price on auto insurance is always a win, and I’m glad Tania could make that happen for you! We’re so happy to have you as a customer of our agency!"
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rob blacklock

September 24, 2026

5  out of  5
rating by rob blacklock
"I have worked with Trish for many years. Her team has been on spot and professional for the entire time. Kim has been great and wonderful to work with. Recommend for business and personal insurance requirements."
We responded:
"Rob, thank you so much for the kind words! It’s been a pleasure working with you all these years, and I truly appreciate the trust you’ve placed in me and my team. Thank you for your continued support and for taking the time out of your busy schedule to write such a thoughtful review!"
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Francisco javier Vega triste

September 22, 2026

5  out of  5
rating by Francisco javier Vega triste
"Súper eficiente y muy dispuesta a ayudar."
We responded:
"¡Muchísimas gracias por tus palabras! Fue un placer poder ayudarte. ¡Aquí estamos siempre que nos necesites!"
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Danielle S

September 16, 2026

5  out of  5
rating by Danielle S
"Tania was very helpful when it came to homeowners and pet insurance."
We responded:
"Thank you for leaving us a review, Danielle! It’s great to hear that Tania was able to help on your home and pet insurance and we are always here when you need us! "
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Ashley Campos

September 16, 2026

5  out of  5
rating by Ashley Campos
"Tania was very helpful describing auto and home insurance. She was very patient with all the questions I had."
We responded:
"Ashley, thank you for taking the time to leave us a review! We appreciate you coming to us with your auto and home insurance questions, and we’re so happy you had a great experience with Tania! "
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Rafael Reyes

September 15, 2026

5  out of  5
rating by Rafael Reyes
"Kim was very exceptional with me explaining me everything step by step and very professional."
We responded:
"Thank you for the kind words, Rafael! We’re so happy that Kim was helpful in walking you through your options and are looking forward to being a service again when you need us!"
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Kar

September 6, 2026

5  out of  5
rating by Kar
"I had a great experience with Kim, she was friendly, professional, and made the whole insurance process easy!!"
We responded:
"Thank you so much for the kind review, Kar! We’re so glad Kim made everything easy and gave you such a great experience. We’re excited to welcome you to our office and so happy to have you with us! ❤️"
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JJ Carrillo

September 6, 2026

5  out of  5
rating by JJ Carrillo
"Kim was wonderful to work with!"
We responded:
"Thank you so much for your review, JJ! We’re so glad you had a great experience working with Kim. We’re lucky to have her on our team and are so happy to have you as a new customer of our office! ❤️"
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Kia

September 6, 2026

5  out of  5
rating by Kia
"Great Service!!
Shout-out to Kim for helping me with my life policy this week, it was less expensive than I thought it would be. I am glad I went in and met everyone, everyone in the office was so polite!"
We responded:
"Thank you so much for the kind words, Kia! We’re so glad Kim was able to help with your life insurance and make the process easier than expected. It was wonderful having you in the office, and we appreciate you choosing our team! ❤️"
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Hannah Torres

September 5, 2026

5  out of  5
rating by Hannah Torres
"Tania is the best!"
We responded:
"Thank you for the review, Hannah! We think she’s pretty great too! 😊 Thank you so much for the kind words and for taking the time to recognize Tania! ❤️"
Profile photo of Betsy De la cruz

Betsy De la cruz

September 5, 2026

5  out of  5
rating by Betsy De la cruz
"Tania was wonderful! She took her time to make sure I got exactly what I needed at a great price for my auto insurance. The office also took the time to educate me about life insurance and how it can benefit me in the future, especially when starting at a young age. Everyone was so helpful, and I will definitely recommend and refer Tania to my friends and family!"
We responded:
"Thank you so much for the wonderful review, Betsy! We’re so glad Tania took great care of you and helped you find the coverage you needed. We truly appreciate you choosing our office and your kind recommendation! ❤️"
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Eve Williams

September 4, 2026

5  out of  5
rating by Eve Williams
"Still so happy to have Trish and team on my side! They just helped me get pet insurance for my Australian Shepherd, Koba! 🐾 Feel so much better knowing my girl is covered. ❤️"
We responded:
"That you, Eve!! We appreciate the additional review and are so happy that you have been such a loyal customer over the years!

Thank you so much, Eve! We appreciate your feedback and are so happy to have you as a customer! We will do our best to continue to provide you with the great service you deserve!"
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delilah h

August 28, 2026

1  out of  5
rating by delilah h
"I don’t know how this office has five stars. I have had them as my agent for years and they literally never answer calls or emails in a timely fashion.

Edit: they replied to this review within an hour but still haven’t emailed back :)"
We responded:
"** After a week this reviewer has not responded to our request for the information needed to identify an account. After reviewing our records and correspondence, we have found no indication that anyone under the name and initial shown is a customer of our office. If the account is listed under another name, we remain available to investigate and assist.

Hello Delilah. We take our response times very seriously, and after carefully searching our recent emails, texts, missed calls, voicemails, and client records, we have been unable to locate an account, policies, or any recent contact under your name.

Is it possible that your household is listed under a different name? We’d genuinely like the opportunity to look into this and address your concerns. Please contact our office directly at 512-292-9866. With your full last name or the name listed on the account, we should be able to locate your information and assist you personally, or help determine whether your policies are serviced by another office.

Regarding your update, as we mentioned above, we would absolutely like to respond to your email. Unfortunately, we have been unable to locate an email that we can connect to the name provided in your review and we have additionally responded to all emails we have at this time. Since Google only provides us with the name shown on your profile, we have no way to identify which email or account may be yours. Please call us at 512-292-9866 during business hours or provide the name associated with your account so we can locate your correspondence and assist you."
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Mylah

August 28, 2026

5  out of  5
rating by Mylah
"This team is incredibly welcoming, professional, and caring. They made the entire process simple and stress free. I’ll definitely be working with the associate Amorreia and this office for all of my future insurance needs!"
We responded:
"Thank you so much for this wonderful review, Mylah! We always want insurance to feel simple and stress-free, so it means a lot to hear that was your experience with our team! We are so happy to hear Amorreia was able to help you. We feel very lucky to have her! We truly appreciate your trust in our office and look forward to being here for you for many years to come!"
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Manuel Sanchez

August 26, 2026

5  out of  5
rating by Manuel Sanchez
"Muy buen servicio, llevo varios años y siempre me cuidan. Kim me ayudo con el app hoy, 10/10 servicio."
We responded:
"¡Muchísimas gracias por sus amables palabras y por confiar en nuestra oficina durante todos estos años! Nos alegra mucho saber que siempre se ha sentido bien atendido. Kim estará encantada de saber que pudo ayudarle con la aplicación hoy. ¡Agradecemos muchísimo su confianza!"
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Martin Briones

August 25, 2026

5  out of  5
rating by Martin Briones
"Very friendly nice to work with. Was able to answer my questions and work with my crazy schedule thank you very much State Farm"
We responded:
"Thank you so much, Martin! We know life doesn’t always fit neatly into a schedule, so we’re always happy to work around yours whenever we can. I’m glad we were able to answer your questions and make things a little easier for you. We really appreciate you taking the time to leave us such a kind review"
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Joseph Nuncio

August 13, 2026

5  out of  5
rating by Joseph Nuncio
"Kim Reyes is the person I go with when I got questions or anything elsethat has to do with my policy. She has always been very respectful and polite with me!! Thank you Kim for your help today."
We responded:
"Thank you so much for taking the time to share this, Joseph! Kim is wonderful, and we’re very lucky to have her on our team! ♥️ Thank you for trusting our office with your insurance needs!"
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Alfonso Delacruz

August 8, 2026

5  out of  5
rating by Alfonso Delacruz
"Tania was incredibly helpful in helping me find the right coverage for my vehicles and my business. She took her time, answered all my questions, and made sure I had everything I needed. I’m highly satisfied with her customer service and would definitely recommend her!"
We responded:
"Thank you so much for sharing this, Alfonso! Tania truly cares about making sure our customers understand their coverage and feel confident in their choices. We’re so glad she was able to help with both your vehicles and your business. We really appreciate your trust in our agency and your recommendation!"
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Michael Steven

August 7, 2026

5  out of  5
rating by Michael Steven
"Good group of folks. Always respectful and helpful. Thanks"
We responded:
"Thank you, Michael! We’re so glad you’ve had a good experience with our team! We’re sad to see you go but we wish you the best of luck with your move. Look us up if you’re ever back in Texas! We would love to have you back! ♥️"
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Louis D

August 4, 2026

5  out of  5
rating by Louis D
"Excellent insurance agency! Kim was very professional and an absolute pleasure to do business with. 5 Stars all the way!"
We responded:
"Thank you for the kind words, Louis! We’re glad Kim made your experience with our office such a positive one. Thank you for choosing our agency and for taking the time to leave us 5 stars!"
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juan sygal

August 3, 2026

5  out of  5
rating by juan sygal
"Excellent and friendly service!
Very professional!"
We responded:
"Thank you so much for your review, Juan! We love having you as a customer and look forward to continuing to help help you in the future."
Profile photo of Sandra Randolph

Sandra Randolph

August 1, 2026

5  out of  5
rating by Sandra Randolph
"Kim was super helpful!"
We responded:
"Thank you so much for your 5-star review, Sandra! We are so happy to hear that Kim was able to help you with your insurance needs and look forward to continuing to be of service again in the future."